Last updated: January 2024
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.
If you have any questions about this Privacy Policy, please contact us at privacy@techstore.com
Last updated: January 2024
By accessing and using TechStore, you accept and agree to be bound by the terms and provision of this agreement.
Permission is granted to temporarily download one copy of the materials on TechStore's website for personal, non-commercial transitory viewing only.
The materials on TechStore's website are provided on an 'as is' basis. TechStore makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
In no event shall TechStore or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TechStore's website.
You are responsible for maintaining the security of your account and password. TechStore cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
Last updated: January 2024
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use cookies to enhance your experience on our website, including:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off.
Analytics Cookies: These cookies help us understand how visitors interact with our website.
Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
Last updated: January 2024
We offer a 30-day return policy. You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at returns@techstore.com with your order number and reason for return.
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at exchanges@techstore.com
Once your order ships, we'll send you a tracking number via email. You can use this number to track your package on our website or the carrier's website.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Standard shipping takes 3-5 business days. Express shipping takes 1-2 business days. International shipping takes 7-14 business days.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
If you receive a damaged item, please contact us immediately at support@techstore.com with photos of the damage. We'll arrange for a replacement or refund.
You can cancel your order within 1 hour of placing it. After that, we may have already processed it for shipping.
Yes, we offer bulk discounts for orders over $500. Contact our sales team at sales@techstore.com for more information.
Standard Shipping (3-5 business days): $5.99 for orders under $50, FREE for orders over $50
Express Shipping (1-2 business days): $12.99
Overnight Shipping: $24.99
Orders placed before 2 PM EST are typically processed the same day. Orders placed after 2 PM EST are processed the next business day.
We ship to over 100 countries worldwide. International shipping costs vary by destination and are calculated at checkout.
Some products may have shipping restrictions due to size, weight, or international regulations. These restrictions will be noted on the product page.
Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrect addresses provided by the customer.
We accept returns within 30 days of delivery. Items must be in original condition with all accessories and packaging.
We offer exchanges for defective items or wrong items sent. Contact us at exchanges@techstore.com to initiate an exchange.
We provide prepaid return labels for defective items. For other returns, customers are responsible for return shipping costs.
All products come with the manufacturer's standard warranty. Warranty periods vary by product and manufacturer.
We offer extended warranty options for most electronic products. Extended warranties can be purchased at checkout or within 30 days of purchase.
To file a warranty claim, contact us at warranty@techstore.com with your order number and description of the issue.
Email Support: support@techstore.com (24-48 hour response)
Phone Support: +1 (555) 987-6543 (Mon-Fri, 9AM-6PM EST)
Live Chat: Available on our website during business hours
Please have the following information ready:
We aim to respond to all support requests within 24 hours during business days. Complex technical issues may require additional time to resolve.
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, TechStore excludes all representations, warranties, conditions and terms.
While we strive to provide accurate product information, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
All prices are subject to change without notice. We reserve the right to correct any pricing errors on our website.
Product availability is subject to change. We cannot guarantee that items displayed on our website will be available when you place your order.
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
TechStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.